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                                                                     Buy Schaeffer Oil Because It's Wise

Customer Service Policy for 

The mission of is to make available quality lubricants for sale to the community at large. This includes engine oils, heavy duty greases, gear lubes, hydraulic fluids, metal working fluids, biodegradable oils, food grade, fuel additives and cleaners. We will provide up-to-date and accurate information for all of these products. 

The website strives to act as the most convenient point of access for quality products and information. In fulfilling its mission, the website strives at all times to provide excellence in customer service. 

Excellence in customer service means that educated and knowledgeable staff is ready to assist you in finding the products you that are correct for your applications. Please call or email us if you have a technical question.  If we don't have an immediate answer we will research this for you (The TD Sheets are all available in each product detailed description). If you have any doubts please contact us. 

Excellence in customer service also means that the staff at will try to offer products in a fair manner that treats everyone with courtesy and respect and asks for courtesy and respect in return. The following elements are emphasized in providing public service:


Patrons at deserve equal consideration and respect for their requests for our service. Buy1oils staff recognize the confidentiality rights of its customers will not reveal their identity to a third party nor will the staff reveal the products used by another of its patrons unless it has permission. All requests for information will be considered confidential and such requests will never be discussed with a third party. Staff members will respond to inquiries with the best factual information available. In particular, staff may direct patrons to sources of consumer information, and may recommend other products or services for the purpose of helping their customers. 

PRODUCT DESCRIPTIONS / Buy1oils attempts to be as accurate as possible. However, / Buy1oils does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by / Buy1oils itself is not as described, your sole remedy is to return it in unused condition. 


Customer Service Phone number is (360) 336-2319 

Customer Service Hours are from 8:00 - 5:00 Monday through Friday Pacific Time.

We can be reached by email at

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